All information used to identify you as a registered customer will be treated in confidence. No identifying information will be knowingly disclosed to another party, nor do we sell our database to 3rd parties. If you suspect your information had been disclosed then please get in touch with us urgently. PlayMerrily does not send out postal "spam" in any form at all. We only use your phone number to contact you regarding order queries, not to cold call or sell to you.
We use the secure online payment services of Protx and Paypal - both of whom will accept credit cards. If you are at all uncomfortable with using an online payment service then please select the "Telephone or Postal Payment" option and we will ship you goods as soon as your cheque has cleared. This could take up to 5 working days from receipt of your cheque. Telephone payments are treated as instant payment however, we request that you email us to ask us to call you, or call us during working hours to make payment.
Please note: If you pay over the telephone, please understand you are giving us your card details. We do not require your PIN number,and we do not record or store in any way the 3 digit CVV number once it has been used to verify the transaction.
PlayMerrily and its sister site CraftMerrily have a monthly newsletter service which is administered via the website. This newsletter offers a once a month overview of new products, hints, tips and articles, a free project idea and a discount code. This newsletter database is secure, is not sold on to 3rd parties under any circumstances, is free and can be unsubscribed from at any time by using the unsubscribe link at the bottom. We only email people who have given express permission for us to do so.
This site sets minimal essential cookies in order to retain your information during the order process and on return to the site. This information is secure and not used anywhere else. In addition we may implement Google Analytics in order to improve our understanding of our customers needs while on the site.
BeadMerrily, CraftMerrily and PlayMerrily have been registered as "sole trader" businesses since 2003. As of February 2009 we became Merrily Toys & Crafts Ltd. Our VAT number remains the same. Full details of these are on our "About Us" page.